Privacy Policy

Last Updated: 20/11/2023

1. Introduction

Welcome to Eemerse’s Privacy Policy. At Eemerse, we are committed to safeguarding your privacy and ensuring the confidentiality of your personal information. This Privacy Policy elucidates how we collect, utilize, and protect your data when you engage with our services. By accessing Eemerse, you acknowledge and agree to the terms outlined in this policy. We encourage you to carefully review this document to understand our practices concerning your information and how we endeavor to provide a secure and transparent online environment. Your trust is paramount, and we are dedicated to maintaining the highest standards in data protection and privacy.

2. Information We Collect

Personal Information

Eemerse may collect personal information that identifies or relates to an individual, including but not limited to:

  • Contact Information. Name, email address, and Date of birth are provided during account registration
  • Transactional Data. Details of purchases, orders, and transactions conducted through Eemerse, however purchases are billed by Apple, and therefore the User is also subject to Apple’s Terms and Conditions. 
  • Use of Services Data. In order to supply the service, we must retain images, text or audio uploaded by the user in our servers. This is for the sole purpose of providing our Services. We will not share, nor disclose any information with third parties.

Non-Personal Information

Eemerse may also collect non-personal information that does not directly identify an individual. This includes, but is not limited to:

  • Device Information. Details about the device used to access Eemerse, such as device type, operating system, and browser type.
  • Usage Data. Information about how users interact with the Eemerse platform, for the sole purpose of improving the app performances or recording app errors. 
  • Aggregated Data. General demographic and statistical information that does not personally identify individual users.

Cookies and Similar Technologies

Eemerse may employ cookies and similar technologies to enhance user experience. These technologies collect information such as IP addresses, browsing patterns, and preferences. Users can manage cookie preferences through their browser settings.

Appropriate notice will be displayed to the users where such technologies may be used either within the App or on our official website.

3. Service Providers & Information Sharing

At Eemerse, ay employ third-party companies and individuals due to the following reasons: 

  • To facilitate our Service
  • To provide the Service on our behalf
  • To assist us in analyzing how our Service is used

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf, and they are obligated not to disclose or use the information for any other purpose. We do not share information with anyone else but our Service Providers.

4. Security

Ensuring the utmost security of your information is a fundamental commitment at Eemerse. We implement rigorous measures aligned with industry standards to safeguard your data from unauthorized access, disclosure, alteration, and destruction. Our security protocols encompass robust encryption, secure data transmission, and regular system audits. It is paramount for us to create a safe environment for your transactions and interactions on our platform.

Additionally, it’s important to note that, to process orders effectively, certain client data is made accessible to each vendor on our platform. This data access is strictly limited to the necessary information required for order fulfillment and is governed by our stringent privacy and security guidelines. Rest assured, we continually strive to strike the right balance between providing vendors with essential data access and upholding the confidentiality and integrity of your personal information.

5. Third-Party Links

Eemerse may feature links to third-party websites, services, or content for your convenience, and for the purpose of providing our Service. While we strive to provide reputable and valuable resources, please be aware that we do not endorse or control these external sites, and their privacy practices may differ from ours. Eemerse assumes no responsibility for the content, privacy policies, or practices of third-party websites. We encourage you to review the privacy policies of these entities before providing any personal information, ensuring that your interactions with external links align with your privacy preferences and security standards. Your use of third-party links on Eemerse is at your discretion and risk.

6. Your Choices

At Eemerse, we prioritize transparency and empower users to make informed decisions about their personal information. You have the right to access, update, and delete your data, ensuring its accuracy and relevance. Additionally, we respect your preferences regarding marketing communications, and you may opt-out at any time. We are committed to providing you with the tools and information necessary to maintain control over your privacy preferences and the data you share with us. For any request, change please use the in-app functionalities where applicable, or email us at info@eemerse.com.

7. Children’s Privacy

Eemerse is committed to protecting the privacy of all users, including children. We do not knowingly collect personal information from individuals under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at info@Eemerse.com. We will promptly take appropriate measures to investigate and, if necessary, remove any such information. Our dedication to ensuring the online safety and privacy of children aligns with applicable regulations, and we encourage parents and guardians to actively engage in their children’s online activities to promote a secure digital environment.

8. Changes to this Privacy Policy

Eemerse reserves the right to modify this Privacy Policy as part of our commitment to continually enhance user experience, ensure compliance with evolving legal standards, and align with industry best practices. Changes to the policy will be effective upon posting on our website, and users are encouraged to review the policy regularly for updates. We may, at times, notify users of significant changes through email or other prominent communication channels. Your continued use of Eemerse services after any modifications constitutes your acknowledgment and acceptance of the revised Privacy Policy.

9. Contact Us

For any inquiries or concerns regarding our Privacy Policy or any aspect of your experience with Eemerse, we welcome you to reach out to us. Our dedicated team is committed to addressing your questions promptly and professionally. You can contact us via email at info@Eemerse.com. We value your feedback and are eager to assist you in any way possible. Your privacy and satisfaction are of utmost importance to us, and we appreciate the opportunity to ensure your experience with Eemerse is positive and secure.